Our commitment to GDPR
We are committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR). This page explains how we comply with GDPR requirements and what rights you have regarding your personal data.
Data controller
The data controller responsible for your personal information is:
Bylinné Čaje
Václavské náměstí 842/19
110 00 Prague 1
Czech Republic
Email: [email protected]
Your rights under GDPR
As a data subject, you have the following rights:
Right to be informed
You have the right to know how we collect, use, and process your personal data. This information is provided in our Privacy Policy.
Right of access
You have the right to request a copy of the personal data we hold about you. This is commonly known as a "data subject access request."
Right to rectification
You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to erasure (right to be forgotten)
You have the right to request that we delete your personal data in certain circumstances, such as:
- The data is no longer necessary for the purpose it was collected
- You withdraw consent and there is no other legal basis for processing
- You object to processing and there are no overriding legitimate grounds
- The data has been unlawfully processed
Right to restriction of processing
You have the right to request that we limit how we use your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.
Right to data portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to object
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Rights related to automated decision-making
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects or similarly significantly affect you.
How to exercise your rights
To exercise any of your GDPR rights, please contact us:
- Email: [email protected]
- Mail: Václavské náměstí 842/19, 110 00 Prague 1, Czech Republic
We will respond to your request within one month. If your request is complex or we receive multiple requests from you, we may extend this period by two additional months, and we will inform you of the extension.
Verification
To protect your privacy, we may need to verify your identity before fulfilling your request. We may ask for additional information to confirm your identity.
No fee
We will not charge a fee for processing your request unless it is clearly unfounded, repetitive, or excessive. In such cases, we may charge a reasonable fee or refuse to act on the request.
Legal basis for processing
We process your personal data under the following legal bases:
- Consent: You have given clear consent for us to process your personal data for specific purposes (e.g., marketing communications)
- Contract: Processing is necessary to fulfill a contract with you (e.g., processing orders)
- Legal obligation: Processing is necessary to comply with the law
- Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided your rights do not override those interests
Data retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
When determining retention periods, we consider:
- The amount, nature, and sensitivity of the data
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process the data
- Whether we can achieve those purposes through other means
- Applicable legal requirements
Data security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of personal data
- Regular security assessments
- Access controls and authentication
- Regular backups
- Employee training on data protection
Data breach notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach.
International data transfers
If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by the European Commission
- Adequacy decisions by the European Commission
- Binding corporate rules
Right to lodge a complaint
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with a supervisory authority.
In the Czech Republic, the supervisory authority is:
Office for Personal Data Protection (Úřad pro ochranu osobních údajů)
Pplk. Sochora 27
170 00 Prague 7
Czech Republic
Website: uoou.cz
Children's privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.
Updates to this information
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.
Contact us
If you have questions about our GDPR compliance or wish to exercise your rights, please contact us:
Email: [email protected]
Address: Václavské náměstí 842/19, 110 00 Prague 1, Czech Republic