Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website noble-fern.autos and purchase our products.
Information we collect
Information you provide directly
When you place an order or contact us, we collect:
- Your name
- Email address
- Shipping address (if applicable)
- Any information you include in your messages or notes
Information collected automatically
When you visit our website, we may collect:
- Browser type and version
- Device information
- IP address
- Pages visited and time spent on our site
- Referring website addresses
How we use your information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your order or inquiries
- Improve our website and services
- Comply with legal obligations
- Send you information about our products (only if you consent)
Legal basis for processing (GDPR)
We process your personal data based on:
- Contract performance: To fulfill orders you place with us
- Legitimate interests: To improve our services and communicate with you
- Consent: For marketing communications (you can withdraw consent at any time)
- Legal obligations: To comply with applicable laws and regulations
Data sharing and disclosure
We do not sell your personal information. We may share your information with:
- Service providers: Companies that help us process orders, handle shipping, or provide website hosting
- Legal authorities: When required by law or to protect our rights
All third parties are required to maintain the confidentiality of your information and use it only for the purposes we specify.
Data retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is typically retained for accounting and tax purposes for seven years.
Your rights
Under applicable data protection laws, including GDPR, you have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate information
- Erasure: Request deletion of your personal data
- Restriction: Request limitation of how we process your data
- Portability: Receive your data in a structured, commonly used format
- Objection: Object to processing based on legitimate interests
- Withdraw consent: Withdraw consent for marketing communications
To exercise these rights, contact us at [email protected]
Cookies
We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookies Policy.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
International data transfers
Your information may be transferred to and processed in countries outside the European Economic Area. When we do so, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
Children's privacy
Our website and products are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: Václavské náměstí 842/19, 110 00 Prague 1, Czech Republic