Privacy Policy

1. Information We Collect

When you enroll in our language programs, we collect the following information:

• Name and email address provided during enrollment
• Selected program information
• Learning progress data within our platform
• Technical data including IP address, browser type, and device information
• Communication records when you contact us

2. How We Use Your Information

We use collected information for the following purposes:

• Processing enrollments and providing access to learning materials
• Communicating with you about your program and progress
• Improving our curriculum and platform functionality
• Responding to inquiries and providing customer support
• Complying with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

• With instructors who need access to provide teaching services
• With service providers who assist in platform operations under confidentiality agreements
• When required by law or to protect our legal rights

4. Data Storage and Security

Your information is stored on secure servers located in Canada. We implement technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access the information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Object to certain processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking

Our website uses cookies to enhance functionality and analyze usage patterns. You can control cookie preferences through your browser settings or our cookie banner. For detailed information, see our Cookies Policy.

7. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Learning progress data is maintained for three years after program completion. Communication records are retained for two years.

8. Children's Privacy

Our services are intended for individuals aged 16 and older. We do not knowingly collect information from children under 16. If we become aware of such collection, we will delete the information promptly.

9. International Data Transfers

While our primary operations are in Canada, some service providers may be located in other jurisdictions. When transferring data internationally, we ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email to enrolled students. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Information

For questions or concerns about this Privacy Policy or our data practices, contact us at:

Noble Fern
427 Wellington Street West, Suite 302
Toronto, ON M5V 1E7
Canada
Email: [email protected]